Head Of Operations at Pattern Mind Treat Studios

You will oversee the partner outreach efforts undertaken by Pattern, spanning initial sales, pitching and post-closing account management.

Job description:

  • Be the team leader for brand & campaign development, to lead client, team and partner agencies
  • Monitor execution on all dimensions (quality, time, cost), providing the first point of contact for current partners; regularly survey partner perception and chase mitigations to all issues that may appear, ensure Pattern delivers a delightful service, aiming for excellent relationships and repeat business.
  • Demonstrates ability to work collaboratively with the Strategy, Creative, Account and Production teams on RFP’s, meetings, presentations, pitches etc.
  • Works collaboratively with the company founders to ensure that all communications and materials reflect the agency brand personality.
  • Works collaboratively with other agency partners in co-pitches or assists with their RFP’s, pitches, etc.
  • Participate in responding to RFIs & RFPs
  • Collaborate with management to propose creative materials and new business tools that can be used to engage and nurture prospects
  • Ensure timings are kept and next steps are carried out.
  • Co-operate with both internal and external parties to complete services
  • Report current situation / performance to clients’ top executives
  • Keep track of financials and budgets of the projects.


  • Experience in the development and management of brand building, campaigns and digital driven campaigns for more than 10 years.
  • Strong managerial skills especially people management and leadership.
  • Excellent in English Communication both verbal and written skills.
  • Pleasant personality, good interpersonal skills, optimistic attitude, service minded.
  • Proficient in Microsoft Words, Excel, PowerPoint
  • Strong communication and presentation skills
  • Energetic, well handle with pressure, self-motivated, and looking for a challenge
  • Good knowledge of digital marketing, social media advertising, content production, and omnichannel campaign strategy.

About Pattern

Pattern is a design agency, blending art, technology and a little funk. Our services cover branding, audio video, web design and web development, digital & social media, marketing & PR events. The agency is based in Bucharest, Romania, with an outpost in San Francisco, California. Our client roster includes Samsung, Machine Zone, Twitch and many indie game studios.

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